Frequently Asked Questions

Got a question? Someone's probably asked it before.

These general FAQs about product options and billing issues. For technical FAQs about the editor, go to our Help Center.

General

What is Foleon?
What can I create with Foleon?
How is a Foleon different from a website?
Why use Foleon instead of a web page?
Why use Foleon instead of printed material?
How does Foleon work with SEO?
Can Foleon Docs be embedded on websites?

Subscription

Is there an unlimited publishing option?
Can I publish a single piece without signing up for a subscription?
Are there any limitations I should be aware of?

Options and features

Can I host Foleon Docs on my own URL?
Can I purchase a web domain through you?
Can I print my Foleon Docs?
How do I distribute my content?
Can I upload a PDF and convert it into a Foleon?
Can Foleon Docs be viewed while offline?
What data can I collect from my Foleon Docs?

Working in the platform

Do I need to know how to code?
Are there templates I can use?
How do I include videos in my Foleon Docs?
How do I ensure brand consistency?
Can I add multiple users?
Can I use custom fonts?
Can I get help designing my Foleon Doc?

Security

Who can see my Foleon Docs?
Can I secure my Foleon Docs and make them private?
Do you support SSL?
Can I host Foleon Docs on my own server?
What other security options do you offer?
Are you GDPR compliant?

Billing

How does your billing system work?
What payment options do you offer?
Is it possible to change my subscription midway through the year?
How do I cancel my account?
What happens to my Foleon Docs if I cancel my account?
Is it possible to get a custom subscription with the features I need?