In accordance with our ISO 27001 certification, we at Foleon believe that safeguarding personal data is of paramount importance in the execution of our activities. We, therefore, want to give you clear and transparent insight into how we process personal data from clients, contacts, and website visitors.
When processing personal data, we hold to the roles and regulations as stated in the General Data Protection Regulation (GDPR).
We have assigned a Data Protection Officer for any kind of inquiries related to our GDPR efforts, who can be contacted by email at email@example.com.
There are various purposes for Foleon to gather, store, and process personal data, all aimed at maintaining and improving our level of support.
Foleon ensures adequate security of the personal data that it holds, in line with the applicable legal requirements and guidelines.
Foleon stores personal data that it processes no longer than is necessary or required for the purposes of data processing and availability. We have a standard retention period of 90 days. Different standards apply to customer related information.
In our editor:
Blog and product subscriptions:
Remarketing and display advertising:
Foleon does not sell, trade, or otherwise transfer personal data to outside parties for commercial, charitable, or idealistic purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
You have the right to request information about the personal data we hold on you at any time. You can contact us via firstname.lastname@example.org, and we will provide you with your personal data via email.
Whenever we process your personal data by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Users within a Foleon account can edit their personal data, account data, and payment details in the profile, account, and store section.
You have the right to erase any personal data processed by us at any time except for the following situations:
You have the right to object to the processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
You have the right to object to direct marketing. You can opt-out from direct marketing by following the instruction in each marketing email
You have the right to request that we restrict the process of your personal data under the following circumstances:
We take data protection very seriously and therefore we have dedicated customer support personnel to handle your requests in relation to your rights stated above. You can always reach them at email@example.com.
If you consider us to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser.
Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
|Script name||What it is used for|
|AdWords remarketing||Building audiences for retargeting|
|AdWords Click ID||Tracking conversion value in AdWords|
|Bing Ads Universal Event Tracking||Tracking performance in Bing|
|Facebook Pixel||Remarketing on Facebook and website analytics|
|GA event tracking||Website and visitor behavior analysis|
|Hotjar||Website and visitor behavior analysis|
|Hubspot||CRM, marketing automation, email automation, website analysis|
|LinkedIn insight||Remarketing and analytics|
|LinkedIn Lead||Conversion tracking|
|Sumo plugin||Pop-ups, website behavior analytics|
|Ad performance analysis|
|Intercom||Live chat support and analyzing support questions|
|Drift||Live chat support and analyzing support questions|
|Mixpanel||Event tracking to monitor behavior inside the Foleon platform|
|TwentyThree||Video marketing platform and video analytics|
|Cookie name||Processor||What it is used for|
|_uetsid||Bing||HTTP cookie to track session|
|_ga||Google Analytics||Used to distinguish users|
|_uetsid||Bing||HTTP cookie to track session|
|_gat||Google Analytics||Used to throttle request rate|
|_gid||Google Analytics||Used to distinguish users|
|_hjIncludedInSample||Hotjar||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.|
|_hssc||HubSpot||This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.|
|_hssrc||HubSpot||Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.|
|_hstc||HubSpot||The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).|
|hubspotutk||HubSpot||This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.|
|_smvid||Sumo||Used for sign-up prompt purposes when visitors browse marketing page.|
|mp_*||Mixpanel||We use Mixpanel to track and log behaviour event data within the Foleon editor.|
|intercom-id-etfcwbz1||Intercom||We use Intercom to provide live customer service chat on our Platform. This cookie stores the user id.|
|intercom-session-etfcwbz1||Intercom||We use Intercom to provide live customer service chat on our Platform. This cookie stores the session data.|
|driftt_sid||Drift||Identifier token for specific browser session. This cookie helps track the actions within a browser session.|
|driftt_aid||Drift||Anonymous identifier token. As people come to the site, they will get this cookie.|
|ad_session_id||TwentyThree||A system cookie used for traffic balancing. The cookie will time out shortly after the user session ends.|
|TwentyThree||Two session cookies used for referral traffic in Analytics. This will store the website address that referred traffic to the video player.|
|[site-id]_u + [site-id]_p||TwentyThree||
We do our utmost to ensure the security of your personal data. However, if you do have a complaint or remark about our use of your personal data, because you feel that we don’t handle your personal data carefully or because you have requested access to or correction of your personal data, but are not satisfied with the response, please let us know via firstname.lastname@example.org so we can take appropriate action.
We enable organizations to share valuable content with their relations. We will process personal data solely for purposes of the storage, on our servers or those of third parties engaged by us, of the online magazines and/or forms created by or on behalf of the Processor. The Processor will not process the personal data for any purpose other than those established by the Controller. We have a Data Processing Agreement (English version, Dutch version) in place covering all aspects of processing personal data.
John M. Keynesplein 12-46
Amsterdam, Noord-Holland 1066 EP