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Collect actionable feedback in Review Mode

Review Mode lets your team leave comments on a Foleon Doc, making collaboration easier and help you process feedback faster. This article explains how to open Review Mode, leave comments, and add reviewers to your workspace.

⚠️ All Foleon users can access Review Mode. If you want to add reviewers to your workspace who can comment, but not edit your Doc, contact us here.

In this article

🎥 Watch our video lesson about collaborating on Docs with Review Mode

Open Review Mode

Review Mode is enabled on your Foleon Doc by default (if it's included in your plan). You can access Review Mode either from the dashboard or the editor.

From the dashboard: Click the three dots on the bottom right corner of the Foleon Doc thumbnail to open the Quick Actions menu and select Review. Review Mode will open in a new tab.

Access Review Mode from Dashboard

From the editor: After you've opened your Doc in the editor, click the comments icon in the top bar. Review Mode will open in a new tab.

Access Review Mode from Editor

Share a review link

To gather feedback from your team, share the review link. When a user opens the review link, they will be taken directly to the Review Mode where they can add their feedback.

💡 Do you want to ask for feedback from someone who’s not in your workspace? Ask your admin to add them as a user with the reviewer role.

To get the review link, open the Review Mode and click on Share on the top bar.

A pop-up window will open with the review link. Copy this link and share it with other members of your workspace to get feedback.

Getting around

When you're in Review Mode, you can either comment or browse.

  • Comment (default): In this mode, you can leave comments on the Doc. Click anywhere on the page to post a comment.

  • Browse: In this mode, you navigate through the Doc. Toggle this mode on when moving between pages. When you're ready to leave a comment, switch back to Comment mode.

How to leave a comment

In Comment mode, click anywhere on the page to post a comment.

💡 Any user in your workspace can post comments and reply to others.

Click on element to comment

Type your feedback in the comments panel and click Post to share your feedback.

💡 If the comments panel is covering the content you're commenting on, you can drag the panel to another spot on your page with the four dots at the top.

Post Comment

Click Back to overview to see all the comments that have been left on the Doc.

If your comment is no longer relevant, delete it by clicking the trash icon.

💡 You can only delete any comments that you have posted. To remove a comment left by someone else, you need to mark it as resolved.

Delete Comment

Mentions and replies

Mention someone in a comment

To mention someone, type @ and then start typing their name. A dropdown list will appear where you can select the user. You can tag anyone who is a member of the workspace.

💡 If you want to tag someone for their feedback, but don't want them to be able to edit your content, you can add them as a reviewer.

Once you've mentioned someone and posted your comment, they'll receive a notification via email. If you don't mention anyone in your post, no email notification will be sent. Your team members will only see comments in the Review Mode.

💡 If you no longer want to receive email notifications, you can set up a rule in your email provider to filter out emails that include "[Foleon][Comments]". 

Reply to comments in the thread

Let's say you were tagged in a comment by someone else. If you want to ask a follow-up question or discuss the feedback, you can type a reply in the thread.

The person who wrote the original comment will receive an email notification that you have replied. If they reply back in the thread, you'll also receive an email notification.

Reply to a comment in the thread

Resolve or re-open comments

Once you have processed the feedback, you can mark a comment as resolved. Click the ☑️ icon to resolve a comment

💡 When a comment is resolved, the person who left the comment — or started the thread — receives an email notification.

Once you've clicked resolve, the comment will disappear from the list of open comments. To find the comment, you can switch to resolved from the dropdown to see an overview of all resolved comments.

If you need to revisit a comment or you accidentally marked it as resolved, you can re-open it at any time. Go to the resolved comments list from the dropdown and click the re-open icon. The comment will move back to the open comments overview.

 

Reviewer role

Every Foleon user can access Review Mode, however you might want someone to review your Doc without being able to edit it - the reviewer role is designed for that.

⚠️ The reviewer role is only available for select plans. If you're interested in adding (more) reviewers to your account, contact us here.

Reviewers have the following permissions:

✅ Review all Foleon Docs in workspaces they are part of
✅ Preview all Foleon Docs in workspaces they are part of
✅ Share the review link with other members of the workspace
❌ Cannot create, edit, or delete any content

Reviewers can navigate to projects to select the Foleon Doc they want to review (or preview).

To access review mode as a reviewer, (1) click the thumbnail of a Doc, (2) click the review icon, or (3) via the quick actions menu.

👀 We recently gave our dashboard a new look!

You might notice that some images in this article don't perfectly match what you're seeing in the platform. We're working on updating everything, but if you need help, reach out to support or your customer success manager!


Invite Reviewers to your Workspace

You can add a new reviewer by inviting them as a new user. When selecting the new user's role, select reviewer from the dropdown.


At the top of the Users page, you'll see an overview of your total users and a breakdown of used and available seats per seat type. User roles fall into three seat types: Premium, Standard, and Free.

💡 Reviewers fall under the free seat type

⚠️ Have you reached your limit on the number of free seats? To add more reviewers or upgrade your plan, contact us here.

Users Overview

How to disable Review Mode

Review Mode is enabled on your Foleon Doc by default (if it's included in your plan).

If you want to disable Review Mode on your Doc, open the Foleon Doc settings. At the bottom of the settings page, toggle off Enable Review Mode for this Doc.

Click save and return to the editor.

💡 Are there already comments on a Doc, and you want to disable Review Mode? Don’t worry, comments will still be saved if you want to re-enable it later.