Sign in to Foleon
To sign in, go to app.foleon.com and enter your work email. Foleon takes you to the right sign-in method for your account: your password, a passkey or your company's single sign-on (SSO).
In this article:
Enter your email address
Every sign-in starts with your email address. Foleon finds your account and shows the sign-in method that's set up for your profile.
- Go to app.foleon.com. You're taken to the Foleon sign-in page on auth.foleon.com.
- Enter your email address in the Work email field.
- Click Continue.
Foleon then shows your next step: the Enter your password screen, or the Sign in with SSO screen if your company uses single sign-on. To use a different email address, click Change next to your email.
Sign in with your password
On the Enter your password screen:
- Enter your password.
- Click Sign in.
Sign in with a passkey
If you've added a passkey to your profile, you can sign in with your fingerprint, face or device PIN.
- On the Enter your password screen, click Sign in with a passkey.
- Confirm with your fingerprint, face or device PIN.
Your password keeps working, so you can still sign in with it too.
📖 Read more about adding a passkey in our article: Manage your user account
Sign in with SSO
If your company uses single sign-on (SSO), Foleon shows the Sign in with SSO screen after you enter your work email.
- Click Continue with SSO.
- Sign in on your company's sign-in page. You come straight back to Foleon afterwards.
If you have trouble signing in with SSO, contact your IT team. They manage your Foleon access.
📖 Read more about SSO in our article: Single Sign-On (SSO) for the Foleon platform.
Complete two-step verification
If you've turned on two-step verification, Foleon asks for a second step when you sign in. You can complete it in one of three ways:
- Enter a code from your authenticator app.
- Use a passkey.
- Enter one of your recovery codes.
After you complete the second step, you can trust your browser so it skips the second step for 30 days.
📖 Read more about setting up two-step verification in our article: Manage your user account
Troubleshooting
These are the most common sign-in issues and how to solve them.
I forgot my password
Click Forgot password? on the sign-in page to get a reset email. Read the steps in our article: Reset or change your password.
My account is locked
After too many failed sign-in attempts, your account is temporarily locked. Read the lockout times in our article: Reset or change your password.
I lost my phone or passkey
Sign in with one of your recovery codes instead. Admins can't reset two-step verification for you, so keep your recovery codes somewhere safe.
I can't find where to choose my region
You don't need to choose a region. Enter your email address and Foleon finds your account.